M10997: Office 365 Administration and Troubleshooting

*1  exkl. 19% MwSt. / *2  inkl. 19% MwSt.

Dieser Kurs behandelt die folgenden Themen:

  • Overview of Office 365 services
  • Office 365 licensing overview
  • Office 365 tenant configuration
  • Office 365 clients
  • Managing Office 365 with administrative portals
  • Managing Office 365 with Windows PowerShell
  • Managing administrative access in Office 365
  • Troubleshooting administration in Office 365
  • Directory synchronization and federation overview
  • Azure AD Connect management
  • Managing users and groups objects in Office 365
  • Troubleshooting objects and directory synchronization in Office 365
  • Overview of Exchange Online management
  • Administering Exchange Online recipients
  • Administering client access policies in Exchange Online
  • Troubleshooting Exchange Online
  • Skype for Business management overview
  • Administering users and connectivity in Skype for Business
  • Troubleshooting Skype for Business
  • SharePoint Online management overview
  • Administering SharePoint Online site collections
  • Administering external users in SharePoint Online
  • Configuring OneDrive for Business
  • Troubleshooting SharePoint Online
  • Overview of Office 365 ProPlus
  • Managing user-driven Office 365 ProPlus deployments
  • Troubleshooting Office 365 ProPlus deployments
  • Overview of compliance features in Office 365
  • Administering Azure Rights Management in Office 365
  • Administering compliance features in Office 365
  • Configuring and administering email security in Office 365
  • Troubleshooting Office 365 compliance and protection

This course is intended for both novice and experienced programmers who have a minimum of three months programming experience and have basic Windows navigation skills.

This course is intended for IT professionals and system administrators who want to learn about administration and troubleshooting techniques in Office 365. These professionals should have at least three years of experience working in their respective fields—typically in the areas of system administration, network administration, and messaging.

  • A minimum of two years of experience administering the Windows Server operating system, including Windows Server 2012 or newer.
  • A minimum of one year of experience working with Active Directory Domain Services (AD DS).
  • A minimum of one year of experience working with name resolution, including DNS.
  • Experience working with certificates, including public key infrastructure (PKI) certificates.
  • Experience working with Windows PowerShell.
  • Experience working with Exchange Server 2013 or newer, Lync 2013 Server or Skype for Business 2015 Server, and SharePoint Server 2013 or newer is beneficial but not required.
  • Understanding of Microsoft cloud services.
  • Understanding of the Office 365 platform.

This is a three-day Instructor Led Training (ILT) course that targets the needs of information technology (IT) professionals who take part in administering, configuring, troubleshooting, and operatingOffice 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to administer and troubleshoot Office 365 tenant and key services of Office 365, such as Exchange Online, SharePoint Online and Skype for Business. It also covers security and compliance features of Office 365.

  • Describe Office 365 services.
  • Administer Office 365 by using graphical user interface (GUI) and Windows PowerShell.
  • Administer and troubleshoot directory synchronization and directory objects.
  • Administer and troubleshoot Skype for Business.
  • Administer and troubleshoot SharePoint Online.
  • Administer and troubleshoot Office 365 ProPlus.
  • Administer and troubleshoot compliance and security in Office 365.


  • Interaktiven Präsenzunterricht mit praxiserfahrenen und zertifizierten Trainern
  • Original-Microsoft-Training mit Original-Microsoft-Schulungsunterlagen in digitaler Form garantiert höchsten Standard
  • Kurssprache ist Deutsch, wir schulen mit der aktuellen Version.
  • Seminar in englischer Kurssprache auf Anfrage
  • Theoretische und praktische Module
  • Lernen an Einzelarbeitsplätzen in modernen Schulungsräumen mit hohem Technikstandard
  • Umfangreiches Catering mit Frühstück, einem warmen Mittagessen, diversen Kaltgetränken, mehreren Tee- und Kaffeesorten, Obst und kleinen Snacks für die Pausen

Auf Wunsch bieten wir Ihnen maßgeschneiderte Trainings an – Ort, Zeit und Themenauswahl können Sie selbst bestimmen. Sprechen Sie uns einfach auf unsere individuellen Trainings an, wir beraten Sie gerne.

Unsere Standorte
  • Adresse:
    Kurfürsten-Anlage 64-68
    69115 Heidelberg
  • Telefon:
    06221 8322-0
  • E-Mail:

GFN Geschäftszeiten
  • Montag - Freitag: 09 Uhr bis 18 Uhr

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